Bill identifiers · Guide 01

Find the right number on your bill

Use Reference No for this checker. A customer ID, meter number and old account number identify different things.

Illustrative bill with important information areas highlighted
01

Start with the field label

On a previous electricity bill, look in the account details block for the field labelled Reference No. Copy every digit in the order printed, including any leading zeroes. The reference number is usually 14 digits and stays the same from month to month, so an older bill works as well as a current one.

02

Spaces, dashes and number length

This checker accepts 10 to 14 digits and removes spaces and dashes before submitting — you can paste a number with formatting and it will be cleaned automatically. Letters are rejected. If your reference appears longer or shorter than expected, compare it with the label on a second bill before adding or dropping digits, as the length has changed for some accounts in the past.

03

Customer ID, consumer number and account number

These field labels appear on different bills and mean different things. Customer ID is a separate identifier used by some DISCO portals for a different search path. Consumer number, account number and connection number are older labels for what is now called the reference number on most bills — if the label differs but the number is 10 to 14 digits in the Reference No position, it is almost certainly the right one. An old account number from a bill more than a few years old may have been renumbered; use the most recent bill you have.

04

No previous bill available

Ask the account holder or property owner. Contact the distribution company using the verified phone number or office address printed on any genuine bill, or found through your DISCO's official PITC page. This website cannot look up a reference by name, address, phone number or CNIC. Avoid posting a photo of your bill in public online forums: the reference, meter number and account details on it are enough to look up the bill.

FAQ

Common questions

My reference number is 14 digits on the bill but only 10 are accepted — what do I do?

Copy the number exactly as printed. This checker accepts 10 to 14 digits. If the bill shows 14 digits and the form accepts only 10, the extra digits may be leading zeroes that your browser's paste is stripping — type or paste the full number including any zeroes at the start.

Can I use a reference number from a very old bill?

Usually yes, because reference numbers rarely change. However, if your meter was replaced, your connection was transferred, or the bill is more than a few years old, the number may have been updated. Use the most recent bill you have. If the old reference returns no results, contact your distribution company for the current one.

The bill shows both a Reference No and a Consumer No — which one do I use?

Use the Reference No field. Some older bills use Consumer No as an alternative label for the same number, but on bills that show both, Reference No is the one this checker and the PITC portal expect.

Source: PITC QESCO bill search (Reference No and Customer ID options). Confirm account-specific details with the provider.

Something inaccurate? Report a correction. Do not include private bill details.