Bill identifiers · Guide 01

Find the right number on your bill

Use Reference No for this checker. A customer ID, meter number and old account number identify different things.

In short

  • Use the number labelled Reference No, usually 14 digits printed in three groups.
  • Type the digits only. Spaces and dashes are removed for you; leave out any letter after the digits.
  • Consumer ID, meter number and old account numbers are different numbers and will not open your bill here.
01

Start with the field label

On a previous electricity bill, look in the account details near the top for the field labelled Reference No. It is usually printed as 14 digits in groups of two, five and seven, and some bills print a letter such as U straight after it. Copy the digits in order, including any zeroes at the start, and leave the letter out. The reference stays the same from month to month, so an older bill works as well as the latest one.

  1. 1Reference No — use this. Usually 14 digits printed in groups. Type the digits only; if a letter such as U follows them, leave it out.
  2. 2Consumer ID — not this. A separate, shorter number. The checker and the PITC bill page need the Reference No.
  3. 3Meter No — not this. Identifies the meter on your wall. Use it to confirm the bill belongs to your meter.
  4. 4Bill month. Which month this copy covers. The Reference No stays the same on every month's bill, so an old bill works.
Where to find Reference No. An illustrative layout with made-up numbers — the position varies between companies, so look for the label rather than the spot.
02

Spaces, dashes and number length

This checker accepts 10 to 14 digits and removes spaces and dashes before submitting, so you can paste the number as printed. Letters are not accepted, which is why any letter after the digits should be left out. If your reference looks longer or shorter than expected, compare it with a second bill before adding or dropping digits, as the length has changed for some accounts in the past.

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03

Reference No, Consumer ID and other numbers

A bill carries several numbers that look alike, and only Reference No works in this checker. If Customer ID is the only number you have, the official PITC bill page offers a separate Customer ID search. An older bill may label the reference differently; if it sits where Reference No would and has 14 digits, it is very likely the same number, but compare it with a recent bill. An account number from a bill several years old may have been renumbered.

Label on the billWhat it identifiesWorks in this checker?
Reference NoYour connection, for billing. Usually 14 digits.Yes
Consumer ID / Customer IDA separate account number. PITC's own page can search by it.No
Meter NoThe serial number of the meter itself.No
Old account numberA number from an older billing system.No — use Reference No from a recent bill
04

No previous bill available

Ask the account holder or property owner. Contact the distribution company using the verified phone number or office address printed on any genuine bill, or found through your DISCO's official PITC page. This website cannot look up a reference by name, address, phone number or CNIC. Avoid posting a photo of your bill in public online forums: the reference, meter number and account details on it are enough to look up the bill.

FAQ

Common questions

There is a letter after my reference number. Do I type it?

No. Enter the digits only. The checker and the official PITC bill page both take the digits, and the form does not accept letters.

Can I use a reference number from a very old bill?

Usually yes, because reference numbers rarely change. However, if your meter was replaced, your connection was transferred, or the bill is more than a few years old, the number may have been updated. Use the most recent bill you have. If the old reference returns no results, contact your distribution company for the current one.

The bill shows both a Reference No and a Consumer No — which one do I use?

Use the Reference No field. Some older bills use Consumer No as an alternative label for the same number, but on bills that show both, Reference No is the one this checker and the PITC portal expect.

Source: PITC QESCO bill search (Reference No and Customer ID options) ↗. Confirm account-specific details with the provider.

Something inaccurate? Report a correction. Do not include private bill details.

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