PTCL · Nayatel · StormFiber · Transworld & more
Internet Bill Check Online
Pakistan 2026
Check your internet bill online — select your ISP below to access the official billing portal, view current charges, outstanding balance, FED, and payment history.
Select your ISP
Pakistan Internet Providers — Bill Portals
Each ISP manages its own billing system. Select your provider below to access the official portal and check your current internet or broadband bill.
PTCL
Pakistan Telecommunication Company Limited
📍 Nationwide · Up to 100 Mbps (FTTH)
Nayatel
Nayatel (Pvt.) Limited
📍 Regional · Up to 1 Gbps (FTTH)
StormFiber
StormFiber by Cybernet
📍 Multi-city · Up to 500 Mbps (FTTH)
Transworld
Transworld Home (TWA Internet Services)
📍 Multi-city · Up to 300 Mbps (FTTH)
Wateen
Wateen Telecom
📍 Multi-city · Up to 100 Mbps
Optix
Optix Internet Services
📍 Regional · Up to 1 Gbps
Jazz
Jazz Home Broadband (Mobilink)
📍 Nationwide · Up to 100 Mbps (LTE)
LinkDotNet
Link Direct Internet Services (Pvt.) Ltd.
📍 Multi-city · Up to 50 Mbps (DSL/VDSL)
Know your bill
What Every Pakistani Internet Bill Contains
Broadband bills in Pakistan share common line items across all ISPs. Here is a clear breakdown of each charge.
Subscription Charge
Your monthly broadband plan fee based on the speed tier selected. This is the largest line item — from an 8 Mbps DSL package to a 1 Gbps fibre plan, the cost varies widely.
Line Rent
Applies to PTCL DSL customers. A fixed monthly fee for maintaining the physical copper telephone line regardless of whether the voice service is actively used.
FED + Withholding Tax
Federal Excise Duty (FED) at 19.5% plus Withholding Tax (12.5% for filers, 25% for non-filers) are statutory levies on all Pakistani telecom and internet bills.
Arrears & Late Fee
Any unpaid amounts from prior billing cycles carry forward as arrears. Most ISPs charge a late payment fee and may suspend service after two consecutive missed payments.
Technology guide
Internet Technologies Available in Pakistan
Understanding your connection type helps you compare plans and resolve billing queries faster.
| Technology | Max Speed | Reliability | Availability | Example ISPs |
|---|---|---|---|---|
| FTTH (Fibre) | Up to 1 Gbps | Excellent | Major cities | Nayatel, StormFiber, Optix, Transworld |
| DSL / ADSL | Up to 20 Mbps | Good | Nationwide | PTCL DSL |
| 4G LTE Fixed Wireless | Up to 100 Mbps | Variable | Nationwide | Jazz, Wateen |
| VDSL | Up to 50 Mbps | Very Good | Selected areas | PTCL, LinkDotNet |
Taxes explained
FED, WHT & AIT on Internet Bills — Pakistan 2026
Federal Excise Duty (FED)
Applied on all telecom / internet services. A statutory government levy collected by all licensed ISPs.
Withholding Tax (WHT) — Filers
Filers on the FBR Active Taxpayer List (ATL) pay a lower WHT rate. Filing your tax return before the deadline reduces this charge.
Withholding Tax (WHT) — Non-filers
Non-filers are charged the higher rate. You can reduce this by filing your annual income tax return with FBR and appearing on the ATL.
Advance Income Tax (AIT)
Additional income tax advance collected by ISPs on behalf of FBR. Rates vary by billing amount and taxpayer status.
💡 Tip: Filing your FBR tax return before the deadline and appearing on the Active Taxpayer List (ATL) reduces your WHT from 25% to 12.5%, saving you thousands on annual internet bills.
FAQ
Internet Bills Pakistan — Common Questions
How do I check my internet bill online in Pakistan?
Select your ISP from the provider list above. Each provider has a dedicated self-service portal where you can log in with your account ID or phone number to view the current bill, outstanding balance, and payment history. PTCL users can check bills at epay.ptcl.net.pk using their 10-digit landline number.
How do I check my PTCL broadband bill online?
Visit epay.ptcl.net.pk or the PTCL self-care portal (my.ptcl.net.pk), enter your 10-digit landline number, and view your current bill. Alternatively, dial 1218 to reach the PTCL helpline and request your bill details over the phone.
What taxes are charged on internet bills in Pakistan?
Internet and telecom bills in Pakistan include: Federal Excise Duty (FED) at 19.5%, Withholding Tax (WHT) — 12.5% for filers and 25% for non-filers on the active taxpayer list, Advance Income Tax (AIT), and in some cases provincial sales tax. These are statutory charges and apply to all licensed ISPs.
Can I pay my internet bill through JazzCash or Easypaisa?
Yes. PTCL bills can be paid through JazzCash, Easypaisa, and most major bank apps. Nayatel, StormFiber, and Transworld also support payment via bank transfer and selected fintech wallets. Check your ISP's payment page for the full list of accepted channels.
What is the difference between DSL, FTTH, and fixed wireless internet in Pakistan?
DSL (like PTCL EVO/DSL) uses the copper telephone line — widely available but slower (up to 20 Mbps). FTTH (Fibre-to-the-Home, offered by Nayatel, StormFiber, Transworld, Optix) uses glass-fibre cabling delivering speeds up to 1 Gbps with better reliability. Fixed Wireless (Wateen, Jazz) delivers internet via 4G LTE radio signals — requires no physical cable and is useful in areas without fibre or DSL infrastructure.
What is FED on internet bills and how is it calculated?
FED (Federal Excise Duty) is a government levy on telecom and internet services, currently at 19.5% of the subscription amount (excluding other taxes). It is applied before withholding tax calculations. All licensed ISPs in Pakistan are legally required to collect and remit FED to FBR.
What should I do if my internet bill is incorrect?
Contact your ISP's helpline with your account number and a description of the discrepancy. For PTCL, call 1218. For Nayatel, call 051-111-629-283. Most ISPs also have an online dispute form in their customer portal. Keep a record of the billing statement and your call reference number for follow-up.
Which ISP is best for home internet in Islamabad or Lahore?
In Islamabad and Rawalpindi, Nayatel FTTH is widely regarded as the top choice for reliability and speed. In Lahore, StormFiber has strong coverage. PTCL is available in both cities as a fallback DSL option. Always check coverage at your specific address before subscribing, as availability varies by street and sector.
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